The Hotel Santo Tomás, four stars superior, has been awarded the TUI HOLLY 2019.
The TUI HOLLY is the prize awarded to the 100 hotels preferred by the clients among the 12,000 hotels which TUI works all over the world.
This award is the maximum recognition that a hotel can receive from the TUI group. Moreover, it symbolises everything that makes perfect holidays: exquisite cuisine, exceptional service, attention to the smallest details…
Besides, the jury is made up of clients, and only establishments with entirely satisfied clients can aspire to earn it.
With this award, the hotel company Set Hotels recognised its efforts in conducting first-class hotel management, where its commitment is to provide the highest quality of service and respect for the environment. It is also an acknowledgement of the great work done by the entire Santo Tomás Hotel team, without it would not have been possible to obtain this award.
The general director of the Set Hotels company, Francisco Mercadal, points out that “having the TUI HOLLY 2019 award is satisfaction for our company and also a guarantee of maximum quality to our customers. In this sense, one of our policies is a permanent improvement. Periodically we set objectives and improvement actions to fulfil expectations and thus increase customer satisfaction. “